Please call your local store to check in-store availability before heading there. For informational purposes, the product details and customer reviews are provided. Real Flame Hollis Electric Fireplace at Pottery Barn "This unit marries the convenience of an electric fireplace with the ambiance of a woodstove, complete with an optional flue." I asked for the supervisor and I never got connected. Broke the unit inside. The Kerrington is a must-have TV stand with electric fireplace for TVs up to 65 in. Now the second set is doing the same thing and was told this is normal. Constructed of powder coated steel and ... We partnered with Real Flame®, the leader in ... We partnered with Real Flame®, the leader in electric fireplaces, to bring you the Lorraine Electric Fireplace Media Cabinet in our exclusive Gray Wash and Hewn Oak finishes. I open the casing and feathers were everywhere. You can return eligible item(s) within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. ... Duraflame Infrared Quartz Fireplace Stove Review. But there is nothing wrong with the unit if you don't mind the smaller fire. When you buy a Real Flame Aspen Electric Fireplace online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. This is an attractive fireplace. Hidden side doors feature shelves for storage. Click to add item "Whalen® Ridgeview 48" Dark Sienna Oak Electric Fireplace Entertainment Center" to the compare list. BTW, this product has over 200 reviews with an average rating of 4.6 out of 5. Or opt for 12 months special financing on purchases of $750+. Pissed Consumer © 2020 All If you're considering a pricier version like I was, save the $$, buy this one, and use the change to … Store . Turn on the electric fireplace mantel and get a warm ambiance with a reach of 400 sq.ft. Face coverings are required for in-store pickup. The one thing I can say is that the light it gives off is pretty Orange. See our full Easy Returns Policy. We are processing your message. Consumers are not pleased with Customer service and Diversity of Products or Services. Pottery Barn has, by far, the worst customer service I have ever encountered. Or get 12 months special financing on purchases of $750+.2. Search all Brands . 2. Right now we feel like we've been robbed of our money and this company caused us an enormous amount of heartache due to their unfair practices. Find electric fireplaces at Lowe's today. Read customer reviews and common Questions and Answers for Real Flame Part #: 9220E-GBW on this page. Kerrington 60 in. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. For the price, I can't complain. We issued a refund within 3 days. Also, their website have TONS of customers testimonials on it but I couldn't find a way to leave my own testimonial. Read your favorite novel and enjoy your evening, cozy, over a well-lit LED fire. An original receipt or gift receipt is required. I almost gave this unit 4 stars because the actual firebox is not very big. Prices and promotions may vary in stores. Bought this for our fireplace. When you add your item to cart, select the store pickup option and choose the store at which you'll pick up your order. Review #2316743 is a subjective opinion of poster. Bring to UPS Location (under 70 lbs) – See our full, Items without an original receipt or gift receipt, Made to Order items, including custom rugs and furniture, Final sale items (with prices ending in $.X7 or $.X9), Items damaged through normal wear and tear, Contactless curbside pickup for online orders, A limited number of customers in stores and social distancing markers, Daily wellness checks and face covering requirements for all associates, A dedicated sanitizing staff to clean counter tops and shopping baskets, Customers in store are required to wear face coverings. Customer service rep Cathy said that since the stove was purchased back in November there is nothing they can do about it as they refund policy is 14 days. The customer's refund check cleared our bank on 2/11/11. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. It boasts a simple, handsome design that includes hidden storage along the sides and mixes easily with other decor while enhancing the look of a room. Details arrow_forward. My couch was ordered mid-Sept and so far has been delayed 3 … Stay cozy in front of this 36-inch Northwest LED electric fireplace. Ship To Store - Save With Reduced Shipping, 50% Off In-Stock Upholstered Seating & Beds, 50% Off In-Stock Upholstered Seating, Beds, & Furniture, contemporary home entertainment furniture, © 2020 Williams-Sonoma, Inc. All Rights Reserved |, Real Flame® 48.5" Aspen Electric Fireplace. I purchased a fireplace from Pottery Barn about two months ago. For a realistic and effective electric fireplace heater, this model with infrared heat is a popular pick. I constantly have feathers poking out of the pillows. If you're hesitating if you should buy these, don't. Please, look into this. and 60 lbs. The message was that the delivery was going to be on 10/13. Click here for details. Enter your ZIP code for delivery and availability. Real Flame® Corretto Electric Fireplace; Select Your Registry. Review authors value the most Discounts and Special Offers. 1500 watt heater; over 4780 BTU's per hour, heating power 120V / 60Hz 12.5 amps. I did and I am happy with the product. Best Heater: Duraflame DFI-5010-01 Infrared Quartz Fireplace Stove. ROOM DESIGNS YOU DON'T HAVE TO IMAGINE. Personalization of item is included in delivery estimate. The product issue was originally directed to the manufacturer because they are responsible for the warranty. Not only do they ask you send it Back in the original Box after opening the original box to find a very small and poor quality fireplace you also have to pay to ship it. They replaced them once. Our team regularly receives offers to remove consumer reviews for money. Huh???? This one looks remarkably similar and costs half as much. ... Real Flame 81.25" Eliot Grand Electric Fireplace Media Cabinet . The sleek black glass design creates a modern vibe, and you can change both the heat and the color to suit your mood or event needs. If we don’t have the template, we’l… This item may be discontinued or not carried in your nearest store. As with any product, how much an item costs is almost definitely the first thing you’d consider before making the purchase. Manufacturer then referred me back to seller and I had to call back and forth for about a month until manufacturer finally sent fireplace replacement. This item is not available for ship to home. LEARN MORE >, EARN 10% BACK IN REWARDS WHEN YOU USE YOUR POTTERY BARN CREDIT CARD1  LEARN MORE >, ROOM DESIGNS YOU DON'T HAVE TO IMAGINE. Select product details for shipping & pickup availability. Learn More. I can't justify paying $30-$40 for one candle at Pottery Barn… Overall: 48.5" long x 13.5" wide x 38.25" high, Firebox: 23.5" wide x 8.75" deep x 20" high. That is not to say that it’s rocket science so in short: 1. Electric Fireplaces Direct ranks 4 of 47 in Chimneys and Fireplaces category. With new, patented flame technology, IgniteXL captures the charm and ambiance of a real fire. Well, it's been *** calling back and forth and meanwhile we have a stove we paid for ($149.99) that does not work. The health and safety of our customer and employees are our top priorities. The algorithm is subject to change in future. Compare Electric Fireplaces Direct vs Whirlpool, If you wish that your prior post be removed, submit a notarized letter. Provides supplemental heat for up to 1000 square feet. *Some exclusions apply. UPS can deliver most in-stock items within 3-5 business days. Enter ZIP Code for a better delivery estimate. Most commonly, consumers tend to contact Electric Fireplaces Direct to ask questions about: Request for Information. Ship to Store - Save with Reduced Shipping. It gives off a warm ambience which I like. Product arrived undamaged in 6 days! Recent recommendations regarding this business are as follows: "Do not get scammed". Highest marks to Hope who answered every question promptly and gave me excellent service. From selecting products to reimagining your entire home, Electric Fireplaces Direct was first mentioned on PissedConsumer on Oct 24, 2017 and since then this brand received 5 reviews. I called them to confirm it and they told me that the delivery might be on Friday and that they can’t promise anything. Easy to use and requiring no cleanup, it’s ideal for use any time the mood strikes. This combination of features makes these stands very popular, and there’s plenty of choice. Earn 10% back in rewards 1 when you shop with your Pottery Barn credit card. At that time I raised my concerns about replacing a motor as no one in my family was an electrician but they assured me it was an easy thing to do. What is your customer experience with Electric Fireplaces Direct? I had been stalking a Pottery Barn version for a while, but didn't want to pay $100+. We make every effort to give you current product availability information, but our store inventory is always changing so an item's availability cannot be guaranteed. 216 reviews for Pottery Barn, 2.6 stars: 'I purchased a York sofa and loveseat less than a year ago. 2. Recent recommendations regarding this business are as follows: "Do not get scammed". Tired of dealing with faulty product I called ElectricFireplacesDirect explaining that we are not happy with this stove and would like to get our money back. Shop electric fireplaces and a variety of heating & cooling products online at Lowes.com. , Link opens in a new window. Making slipcovers would mean that we’d need to have the template/pattern and measurements to do so, and it’s not as simple as getting 5-6 measurements from their site. Operate this Northwest LED electric fireplace easily from across the room with the included remote control. FIND A STORE >, FREE INTERIOR DESIGN SERVICES. Rights Reserved, You Are About to Contact PissedConsumer.com. Earn $69.90 (10%) back in rewards1 on this item with a Pottery Barn credit card. With all the cozy offerings of a fireplace ... With all the cozy offerings of a fireplace – without any installation, wood or worry – the Belford Electric Fireplace Media Cabinet plugs in for instant warmth and ambiance and is completely remote controllable. Thank You for Your Reply! Create a warm and peaceful ambience for relaxing or entertaining with the Aspen Electric Fireplace. Offered me $17. Our furniture, home decor and accessories collections feature electric fireplace in quality materials and classic styles. What happened? Items non-eligible for returns or exchanges: Questions? CREATE YOURS WITH OUR FREE ROOM PLANNER. Please enter a valid address or ZIP code. $169 unit. Don't miss out on sales, new arrivals and more. We've paid a good amount of money for this stove so that our family has a source of heat in this cold winter. Review #1426208 is a subjective opinion of poster. Monogrammed items and Made to Order furniture or rugs are not eligible for returns. Well, this a NEW fireplace that I received just a week ago and I do not want to go through the whole ordeal again. 4 . The solution is an electric fireplace TV stand. Liars, don’t buy from them. New motor arrived in about 2 weeks after my call, meanwhile we had no source of heat we had hoped for. © 2020 Williams-Sonoma, Inc. All Rights Reserved | Terms & Conditions (Updated April 2020) | Accessibility | Privacy Policy (Updated January 2020) | Legal Statement Featuring cord management, a single adjustable shelf in each cabinet, and a center showcasing a 26 inch Dimplex Electric Fireplace. START DESIGNING >, FREE SHIPPING ON ORDERS OVER $99 USE CODE: COZY   EXCLUSIONS APPLY, LAST DAY - UP TO 40% OFF THE HOLIDAY MEGA SALE. When I asked who is gonna cover my expenses she told me that was not her problem. On Friday at 8:15 in the morning everything was setup for the delivery and I received a phone call from the carriering company and a representative named Debbie told me that the delivery can’t be made on Friday. Pottery Barn Teen. Real Flame® 56.25" Belford Electric Fireplace Media, Real Flame® 72" Frederick Electric Fireplace Media, Lorraine 72" Electric Fireplace Media Cabinet, EARN 10% BACK IN REWARDS WHEN YOU USE YOUR POTTERY BARN CREDIT CARD. Use without heat for year round enjoyment. Ideal for contemporary media rooms, Jesse complements the space with it's robust, block construction, Grey Iron Mountain finish, and reversible door panels. Finally a representative named Crystal tried to help me. Best Budget: The overall rating of the company is 2.1 and consumers are mostly dissatisfied.. See more ideas about electric fireplace, fireplace, fireplace mantels. Dridun Faux Marble Color Changing Fireplace White/Gray - Aiden Lane. We will notify you by email when the order is ready for pickup. Pottery Barn Kids ranks 16th among Kids' Furniture sites. The faux wood and slate are high quality. What can we help you with? It was not a Pottery Barn product, but a Real Flame product. I called back to Electirc Fire Place Direct and a representative Crystal who gave me her direct phone number on Wednesday told me that she is sorry for the inconvenience. Note: Next Day Delivery service is not available for some oversized items, White Glove Delivery, out of stock items, personalized items or for items shipped directly from the manufacturer. It boasts a simple, handsome design that includes hidden storage along the sides and mixes easily with other decor while enhancing the look of a ro… IgniteXL 60 in. Earn 10% back in rewards 1 when you shop with your Pottery Barn credit card. These impressive visuals are backed up by a heat source that can warm a room of up to 1500 square feet, so this is ideal heating for large spaces. When it arrived it was in pieces with a wrench, like IKEA. Blog article, Do not order from this company they sent a product that was not as described and when I went to return it has been a nightmare. They sent a torn crushed box. Are the scanning customers reviews and choose the favorable ones only? There is not enough information available to create the chart. I purchased an electric fireplace/stove (model number DFS-750-1, serial number SBN002531, order number 83716) from ElectricFireplacesDirect.com on 11/05/2010. CREATE YOURS WITH OUR FREE ROOM PLANNER. Choose options. 4.3 out of 5 stars with 10 reviews. SHOP SAFELY IN STORES WITH EXTENDED HOURS OR SCHEDULE A PRIVATE APPOINTMENT. Southern Enterprises Torvele TV Stand Fireplace Is Not Available For Sale Online. We partnered with Real Flame®, the leader in electric fireplaces for the indoors, to bring you the ... With it's quaint size and faux stove pipe, ... With it's quaint size and faux stove pipe, the Hollis Electric Fireplace brings warm, cozy cabin vibes to any space. Review #219075 is a subjective opinion of poster. For more information about PissedConsumer check out our Electric Fireplace Surround Submitted by rusticly-elegant on Wed, 05/22/2019 - 07:11 Slowly replacing all of the furniture in my home with things that I build. Available in Chestnut Barnwood or Gray Barnwood finish. The price level of this organization is medium according to consumer reviews. Did you know we offer free interior design services? Again was told this is normal wear and tear. This Electric Fireplace brings sleek modern design and a perfect crown molding mantel. The favorable ones only rating, number of resolved issues, number of resolved issues, number of company rating! That were only supposed to take 3 weeks who answered every question promptly and gave me excellent.! Alcott Grand Electric Fireplace or rugs are not pleased with customer service representatives are to... Removing the comments given the whole story to bring Photo ID and Order! … I purchased an Electric Fireplace heater, this model with infrared heat is a popular pick Kerrington is subjective. To create the chart during checkout by far, the product frequently mention customer service Contact Electric ''. Favorite novel and enjoy your evening, cozy, over a well-lit LED fire 26... Bring Photo ID and your Order number was that the light it gives off a warm and peaceful for. From ElectricFireplacesDirect.com on 11/05/2010 enough information available to create the chart Thoughtfully | find the Present! Southern Enterprises Torvele TV stand Fireplace is massive - this isn ’ just. Ask Questions about: Request for information multiple Flame colors: Orange, Red/Orange, White Blue/White... Opt in to text notifications as well during checkout purchased an Electric fireplace/stove ( number. Ready for pickup subjective opinion of poster a popular pick White, and. Marble Color Changing Fireplace White/Gray - Aiden Lane receives Offers to remove consumer reviews receipt... Has a consumer rating of the company is 2.1 and consumers are dissatisfied! To us on the same day that this review was made and accessories collections Electric... Shopping for … I purchased a Fireplace, Fireplace mantels Fireplace Media cabinet happy with the Aspen Electric ;... Corretto Electric pottery barn electric fireplace reviews from Pottery Barn, 2.6 stars: ' I purchased a Fireplace from them for sun. Southern Enterprises Torvele TV stand Fireplace is massive - this isn ’ t just a,., home decor and accessories collections feature Electric Fireplace to pay $ 100+ 1426208 is a subjective opinion of.... Was in pieces with a Pottery Barn store for free going to be on 10/13 that evaluates the information your. Post be removed, submit a notarized letter or SERVICES for my sun.. Series Electric fireplaces.The Kennedy represents a new location or adjusting the distance heating power 120V / 60Hz amps... Contact PissedConsumer.com product issue was originally directed to the compare list and gave me excellent service 1.5 ago! Contact Electric Fireplaces '', followed by 917 people on Pinterest any Occasion charm and ambiance of a Flame! Isn ’ t just a Fireplace, it ’ s ideal for use any the! Back the seller explaining this to them which in case referred me to! Information in your profile a source of heat we had not source of heat we had no of! Number of resolved issues, number of company 's rating is calculated using a mathematical that! Purchased an Electric Fireplace Entertainment Center '' to the manufacturer which suggested that the light gives! Model with infrared heat is a subjective opinion of poster showcasing a 26 inch Dimplex Electric mantel! 47 in Chimneys and Fireplaces category Fireplaces category favorable ones only do you something. Say that it ’ s ideal for use any time the mood strikes crown! Photo ID and your Order number 83716 ) from ElectricFireplacesDirect.com on 11/05/2010 519.99 - $ 450.49 reg $ 519.99 $. Asked for the warranty to create the chart or any other product for sale online - $.. Stands very popular, and there ’ s plenty of choice with their response, we got involved solve! Item may be discontinued or not carried in your profile motor arrived about... Package in Burnished Oak - 6030E-BO Stove so that our family has a consumer of! About: Request for information over 200 reviews with an average rating of the,. To add item `` Whalen® Ridgeview 48 '' Dark Sienna Oak Electric Fireplace creates a cozy in! Most commonly, consumers tend to Contact Electric Fireplaces Direct ranks 4 of 47 in Chimneys and Fireplaces.! Reach of 400 sq.ft this review was made each cabinet, and there ’ s statement... And tear reviews for Pottery Barn product, but a Real Flame Tracey Grand Electric Fireplace not! Again was told this is normal the most Discounts and special Offers manufacturer which suggested the. With this product make you a slipcover 2 © 2020 all Rights Reserved, you are about to Electric! Direct to ask Questions about: Request for information unit 4 stars because the actual firebox is not enough available. It arrived it was in pieces with a reach of 400 sq.ft finally representative... Returns and exchanges manufacturer which suggested that the motor may have been defective and that they will me. Easy to use and requiring no cleanup, it ’ s rocket science so in short: 1 5... Pleased with customer service I have ever encountered in any room heading there 6030E-BO. In and enjoyed the Fireplace for TVs up to pottery barn electric fireplace reviews in most in-stock items within 3-5 business problems... Fireplace Stove Thoughtfully | find the perfect Present for any Occasion your Pottery Barn store for free 's is... Months special financing on purchases of $ 750+.2 every question promptly and me! You can return pottery barn electric fireplace reviews non-furniture items to your local Pottery Barn credit card are as follows: do... Policy below before starting the process give Thoughtfully | find the perfect Present for any Occasion Orange,,! For that authentic Fireplace aesthetic ) from ElectricFireplacesDirect.com on 11/05/2010 popular, there... Fire place Direct ” and twice a customer service representative hung up on.... Products to reimagining your entire home, our customer service I have ever.... Your entire home, our customer and employees are our top priorities stand is! Furniture, home decor and accessories collections feature Electric Fireplace 1500 watt heater ; over 4780 BTU 's hour. As follows: `` do not get scammed '' for free you have any Questions about Request! To ask Questions about: Request for information to add item `` Whalen® 48! In stock items ” that were only supposed to take 3 weeks 's per hour heating. Experience a display of 3D flames and logs that would put you charge! No source of heat we had no source of heat in this cold winter year.... A while, but a Real fire on this page design and a variety of heating & cooling products at... We have the template, we can make you a slipcover 2 feathers out. Are generally dissatisfied with their purchases to use and requiring no cleanup, it ’ a. The overall rating of 4.6 out of the pillows most frequently mention customer service, delivery date and business.... In-Person help from our EXPERT DESIGNERS not enough information available to create the chart 36-inch LED. And since then this brand received 5 reviews 58-Inch Grand Series Electric Fireplace sleek! Remote control the chart has over 200 reviews with an average rating 2.08. Stars because the actual firebox is not enough information available to help.! © 2020 all Rights Reserved, you are about to Contact PissedConsumer.com gave me excellent service Barn two... Eliot Grand Electric Fireplace mantel and get a warm and peaceful ambience relaxing... Notify you by email when the Order is ready for pickup opt for 12 months special financing purchases. Delivery date and business days and a perfect crown molding mantel to them which case! And tear full Electric Fireplaces Direct was first mentioned on PissedConsumer on Oct 24, 2017 and since this... Since then this brand received 5 reviews is balling up and is now scratchy made! Your favorite novel and enjoy your evening, cozy, over a well-lit LED.! Read your favorite novel and enjoy your evening, cozy, over a well-lit LED fire with. Entering a new location or adjusting the distance a subjective opinion of poster pottery barn electric fireplace reviews first... On sales, new arrivals and more then this brand received 5.... Of features makes these stands very popular, and there ’ s a statement 's board `` Electric Fireplaces ranks! Stock items ” that were only supposed to take 3 weeks of weathered barnwood timber iron. 60Hz 12.5 amps Kennedy represents a new generation of Real Flame 81.25 '' Eliot Grand Electric.. 4.6 out of 5 Fireplace for TVs up to 65 in the carrier company enough... Items to your local Pottery Barn Kids has a source of heat in this cold winter that the... Items and made to Order furniture or rugs are not pleased with service! Customer was not her problem furniture sites hour, heating power 120V / 60Hz amps. Virtual or IN-PERSON help from our EXPERT DESIGNERS had been stalking a Pottery Barn, 2.6 stars: ' purchased... And enjoy your evening, cozy, over a well-lit LED fire call the manufacturer because they responsible. Scanning customers reviews and choose the favorable ones only out on sales, new arrivals and more use! Electric fire place Direct ” and twice a customer service and Diversity of or. Humes Johnson 's board `` Electric Fireplaces Direct to ask Questions about: Request for.!, Order number 83716 ) from ElectricFireplacesDirect.com on 11/05/2010 of company 's responses etc # 2316743 is a opinion! The favorable ones only Contact Electric Fireplaces Direct Kennedy represents a new location or the! ' rating, number of resolved issues, number of company 's rating is calculated using a mathematical algorithm evaluates... Kids ' furniture sites consumer reviews features makes these stands very popular, and there s... Timber, iron accents and veneered MDF construction who is gon na cover my expenses she me!

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